Refund policy
Return & Refund Policy
Last Updated: June 2026
Thank you for shopping with Dirk Adams 2026.
Digital Products
Due to the nature of digital products, all digital product sales are final. Refunds are not available once a digital product has been delivered, downloaded, or accessed, except where required by law.
Physical Products
Customers may request a return within 14 days of receiving their order. Items must be unused, in their original condition, and in the original packaging.
Non-Returnable Items
The following items are not eligible for return:
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Digital products
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Gift cards
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Downloadable software
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Personalized or custom-made products
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Items marked as non-returnable
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include photos of the issue. We will review the claim and provide an appropriate solution.
Refunds
Approved refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Order Cancellations
Orders may be canceled before they have been processed or shipped. Once an order has been processed, cancellation may not be possible.
Contact Us
For return or refund requests, please contact:
Email: dirkadams2026@gmail.com